CASA SANTUARIO

INFORMATION AND POLICIES

In order to confirm your reservation of one of our vacation rental properties, we require tenants to pay First Choice Property Management half of the property’s rent, or half of the first month’s rent for long-term rentals. Multiple-month rentals are payable on a monthly basis, plus the applicable taxes.

All reservation deposits for our rental properties are non-refundable unless the accommodation is re-rented. In which case, the deposit will be refunded less finance costs, if any at all.

As a corporation located in Mexico, we are not permitted to take a credit card number over the phone. We apologize for the inconvenience, but in Mexico policy states that the cardholder must be present. We typically use PayPal for the purpose of taking deposits on our properties. That way, you do not have to incur wire transfer fees to Mexico.

All rentals come with a non-refundable cleaning cost. Once you leave, if the rental house need more cleaning than normal the excess cost of cleaning or repairs will be charged to the damage deposit.

For the balance payable, cash is highly preferred, but we are able to accommodate payments made with a credit card. However, bear in mind that the bank charges 6% for the use of a credit card.

First Choice Property Management reserves the right to charge a security deposit, payable in cash upon arrival, for any unexpected damages. A security deposit is the equivalent of one night’s rent at the rental property. This security deposit is totally refundable as long as no damage has occurred.